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Disclaimers

The information provided by SimpleVox, LLC (“Company,” “we,” “us,” or “our”) on this website and through our services, including call recording, AI-powered transcription, and SMS messaging, is for general business purposes only. By using our services, you acknowledge and agree to the following disclaimers:

1. No Guarantee of Transcription Accuracy

  • Our AI-powered transcription service is automated and may contain errors or omissions.
  • We do not guarantee perfect accuracy, and we are not liable for any misinterpretation, miscommunication, or reliance on AI-generated transcripts.
  • Users are responsible for reviewing transcriptions for accuracy before making any decisions based on them.

2. Call Recording & Compliance Responsibility

  • Call recording laws vary by jurisdiction. While we provide an automated call recording notice, users are responsible for ensuring compliance with local, state, and federal laws regarding call recording and consent.
  • We do not provide legal advice on recording laws, and we encourage users to consult a legal professional if needed.

3. No Liability for Use of AI Insights

  • Any automated insights, summaries, or analytics provided by our AI are for informational purposes only.
  • Our AI-generated content should not be relied upon as factual or conclusive, and we are not responsible for any business decisions made based on this information.

4. SMS Messaging Responsibility

  • Users must obtain proper consent before sending SMS messages through our service.
  • We comply with 10DLC, TCPA, and other messaging regulations, but users are ultimately responsible for ensuring lawful use of SMS messaging.
  • If a recipient requests to opt out (e.g., replies STOP), the user must honor such requests immediately.

5. No Legal, Financial, or Professional Advice

  • The information provided through our platform does not constitute legal, financial, or professional advice.
  • Users should consult qualified professionals for specific legal, compliance, or business guidance.

6. Limitation of Liability

  • To the fullest extent permitted by law, SimpleVox, LLC is not liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from the use of our services.
  • Use of our services is at your own risk, and we make no warranties or guarantees about service availability, accuracy, or fitness for a particular purpose.

For full details on our policies, please refer to our Privacy Policy and Terms & Conditions.

If you have questions, contact us at hello@simplevox.net.