Call Transcription and Summaries
With AI-powered call transcription and summaries, SimpleVox automatically turns your conversations into searchable, actionable insights. Whether you're managing customers, closing sales, or collaborating with your team, you'll always know what was said—and what to do next.
What You Can Do with Call Transcription & Summaries
Automatic Call Transcription
Get a word-for-word record of every call—great for customer support, client calls, and internal meetings.
AI-Powered Summaries
Skip the playback. Receive concise summaries with action items, highlights, and decisions made.
Voicemail Transcription
Read your voicemails instead of listening to them—sent straight to your inbox or dashboard.
Searchable Call History
Quickly locate past conversations by searching keywords, names, or topics.
Coaching & Feedback
Review calls to improve service quality, support training, or reinforce best practices with your team.
Privacy & Security
All transcripts and summaries are securely stored and only accessible to authorized users.
Why It Works
Stop Taking Notes
Let AI do the documentation so your team can focus on the conversation—not the keyboard.
Follow Up Accurately
Get summaries that capture tasks, decisions, and next steps without missing a beat.
Coach & Train Better
Use past conversations to train new team members and elevate performance.
Stay Compliant
Maintain a searchable record of communications for regulatory or legal needs.
Who Benefits Most
- Customer Support Teams: Review calls and ensure consistent quality of service.
- Sales Professionals: Track details from discovery calls, demos, and deals with ease.
- Legal & Compliance Teams: Keep secure, timestamped records of every interaction.
- Service Providers: Quickly revisit client conversations to resolve disputes or clarify scope.
- Remote Teams: Keep everyone aligned with a shared record of what was said and decided.
Why Choose SimpleVox?
Turn Every Call Into a Clear Next Step
Start using SimpleVox to automatically transcribe, summarize, and organize your calls—so you can focus on what comes next.