Office Incoming call
Dana Ortiz
(312) 555-0187
Deck project · Elm Street
Quote due Friday · Prefers texts
Last text “Thursday at 8 works, thanks!”
Previous call Replacing the old deck with composite. Site visit arranged with Mike.
Decline Answer
The business phone system your AI can use.
Win the jobs you used to miss. SimpleVox rings the right person, keeps every customer's details in one shared inbox, and lets your AI handle the follow-up.
No AI required. SimpleVox is a perfectly good business phone system on its own. (The AI won't take it personally.)
Works with the AI tools you already use
Never lose a job because you couldn't get to the phone
Answered or not, every call ends up in the right hands, with the details ready for whoever follows up.
It rings the right person
The office during business hours, the on-call tech at night, the whole crew when speed matters. Calls go where they'll get answered. When nobody can pick up, the caller hears your greeting and leaves a message instead of hanging up and calling the next company on the list.
Call routing
Office · incoming call
- Jo (on a job)Ringing
- The officeNext
- VoicemailIf no answer
It catches the details that matter
The job, the address, the deadline, what you promised. SimpleVox brings the details that matter to the top of every recorded call and voicemail, and each one links to the moment it was said. Tap it and hear the customer's own words.
Transcripts and summaries
AI summary
Call from Amy Chen
- Wants 3 dozen bagels for Saturday
- Pickup at 8 am, paying in store
- Asked if you have gluten-free
It lands in one inbox your whole team shares
Calls, voicemails and texts with each customer sit in one conversation the whole team can see, along with who handled it. Nothing slips through the cracks, and nobody calls the same customer back twice.
Team inbox
Shop line · shared inbox
- Dana OrtizCustom order, wants a quote1
- Lakeview FloristMarked done by Rosa
- (312) 555-0177Marked done by Sam
It goes where you go
Take calls, read summaries and text customers back from the SimpleVox mobile app, then pick up at your desk right where you left off. When it rings, you see who it is, which number they called and what you last talked about.
Smart caller IDAsk about any call. Then get it handled.
Connect SimpleVox to Claude, ChatGPT or Grok. Ask what's waiting on a reply, then have it text the customer or set up a call that rings you first. Every answer links to the call or message it came from.
You stay in control
Choose what each connection can do and which numbers it can reach. Everything it sends shows up under your name.
How AI connections workWhat's still waiting on a reply?
SimpleVoxlist_historyRunning3 open conversations
- Call with Dana Ortiz · 0:41“Could I get a quote by Friday? We're picking a contractor this weekend.”
- Missed call from (312) 555-0144 · 9:20“No voicemail left. Nobody has called or texted back yet.”
- Text from Lakeview HOA · 8:58“Gate code is 4471 for Thursday.”
Three things. Dana Ortiz wants a deck quote by Friday. Someone at (312) 555-0144 called at 9:20 am, left no voicemail, and hasn't heard back. And Lakeview HOA sent the gate code for Thursday.
Want me to call the 9:20 caller back from your Office number? SimpleVox rings you first, then connects you when they answer.
Who called about a deck this week?
SimpleVoxsearch_historyRunning1 call matched
- Call with Dana Ortiz · 0:05“Hi, I'd like a new deck off the back of the house on Elm Street. About twelve by sixteen.”
- Call with Dana Ortiz · 0:41“Could I get a quote by Friday? We're picking a contractor this weekend.”
- Call with Dana Ortiz · 1:03“Thursday works. Text me instead of calling, I'm in meetings all day.”
Dana Ortiz called today at 9:41 am about a 12×16 composite deck on Elm St. She needs a quote by Friday because she's choosing a contractor this weekend. You offered to measure Thursday morning, and she asked to be texted rather than called.
Since she prefers texts, want me to confirm Thursday with her from your Office number?
What's still waiting on a reply?
SimpleVoxlist_historyRunning3 open conversations
- Call with Dana Ortiz · 0:41“Could I get a quote by Friday? We're picking a contractor this weekend.”
- Missed call from (312) 555-0144 · 9:20“No voicemail left. Nobody has called or texted back yet.”
- Text from Lakeview HOA · 8:58“Gate code is 4471 for Thursday.”
Three things. Dana Ortiz wants a deck quote by Friday. Someone at (312) 555-0144 called at 9:20 am, left no voicemail, and hasn't heard back. And Lakeview HOA sent the gate code for Thursday.
Want me to call the 9:20 caller back from your Office number? SimpleVox rings you first, then connects you when they answer.
Did Lakeview HOA send the gate code?
SimpleVoxsearch_historyRunning1 text matched
- Text from Lakeview HOA · 8:58“Gate code is 4471 for Thursday.”
Yes. Lakeview HOA texted it at 8:58 this morning: 4471, for Thursday.
Want me to add it to Lakeview HOA's contact notes so the crew has it on Thursday?
Yes, text her. Make it 8 am.
Here's what I'll send:
Hi Dana, it's Mike from Northside Carpentry. I'll be there Thursday at 8 am to measure for the deck, and you'll have your quote by Friday.
Send it?
Send it.
SimpleVoxsend_textRunningSent to Dana Ortiz
Sent from your Office number. It's in Dana's conversation in SimpleVox, so her reply comes back to your team.
Call them back.
SimpleVoxstart_callRunningCall started from Office
SimpleVox is ringing you now. Answer and press 1, and it dials them from your Office number. I won't be on the call. It's just you and them.
Text them instead.
Here's what I'll send:
Hi, this is Mike at Northside Carpentry. Sorry we missed your call this morning. What can we help with?
Send it?
Send it.
SimpleVoxsend_textRunningSent to (312) 555-0144
Sent from your Office number. When they reply, it lands in the same conversation for whoever picks it up.
Yes, add it.
SimpleVoxupdate_contactRunningUpdated Lakeview HOA
Done. Anyone who opens Lakeview HOA in SimpleVox will see "Gate code 4471 for Thursday" in the notes.
Everything a business line should do
The features you'd expect from a business phone system, built for people who are usually on a job when it rings.
- Virtual phone numbersLocal and toll-free numbers, or bring the one you have, each with its own name, greeting and shared inbox.
- Smart call handlingA professional greeting, calls that follow your hours, and voicemail that tells you what every caller needs.
- Call routingGet every call to someone who can help, by team and time of day, with a backup when nobody is free.
- Transcripts and summariesEvery call boiled down to the details that matter, each one backed by the customer's own words.
- Team collaborationOne shared inbox and shared customer history, so the whole team sees what came in and who is handling it.
- Customer insightsEvery customer's history in one place, built from every call and text. The CRM you never have to update.
- Spam call protectionSpam likely labels and blocked spoofed callers coming in, and verified business calls going out.
- Smart caller IDSee who is calling, which number they dialed and what you last talked about, before you answer.
Built for how your day really goes
Solo or with a crew, SimpleVox handles the moments that used to cost you the job.
All use cases- You're on a ladder and the phone rings.Solo pros
- A new customer calls and you miss it.Missed call follow-up
- It's 9 PM and a pipe just burst.After-hours calls
- Three people share one number.Teams and crews
- Calls need to reach whoever is on shift.Dispatch and routing
- Robocalls keep interrupting the job.Spam calls
Start with one number. Grow into a team.
Start on your own and add people when you hire, each with their own number. Every plan includes call recording, AI summaries, texting, the mobile app and your AI connections, so the features that matter never cost extra. Pay month to month or yearly, and change plans as your business changes.
30-day money-back guarantee. If SimpleVox isn't right for your business, we'll refund you in full.
Switching? Bring your number.
Keep the number on your trucks, your website and your Google listing. Carriers take a little time to move it, so you can start on a temporary number the same day and switch over when the move is done.
Questions people ask
What is SimpleVox?
SimpleVox is the business phone system for small businesses that are usually on a job when the phone rings. You get local or toll-free business numbers, calls that ring the right people, and one shared inbox for calls, voicemail and texts. Calls and voicemails are summarized with the key details first, and you can work it all from the mobile app, your computer or AI tools like Claude, ChatGPT and Grok.
Can I keep my existing number?
Yes. Bring the number your customers already know. Carriers take a little time to move a number, so you can start on a temporary SimpleVox number right away and switch over as soon as the move is complete. Keep your current service running until then, and you won't miss a call.
Is there a mobile app?
Yes. The SimpleVox mobile app puts your business line in your pocket: make and take calls from your business number, read call summaries and reply to texts between jobs. It stays in sync with the web app, so the office and the field see the same inbox.
Which AI tools work with SimpleVox?
Claude, ChatGPT and Grok, plus other AI tools that support MCP connections. Connect yours in a few minutes with your SimpleVox sign-in, with no API keys to copy around. Building something of your own? The SimpleVox API is there too.
Can my AI assistant send texts or make calls?
Yes, if you allow it. It can text a customer from your business number, or set up a call that rings you first and then connects you with the customer. The AI never talks on the call. The conversation is yours.
Does SimpleVox use AI to answer my phone?
No, and that's on purpose. Your customers called to talk to you. Calls ring you and your team, and AI handles the work around the conversation: summarizing it, keeping track of what was said and helping you follow up.
What do the plans cost?
Solo is $19 a month for one person. Pro is $29 and Boost is $39 per person a month, and each person comes with a phone number. Every plan includes call recording, transcripts, AI summaries, texting, the mobile app and AI tool connections.
Is there a free trial?
No, but there's a 30-day money-back guarantee. Set up your number, bring your team and run real calls through it. If SimpleVox isn't right for your business in the first 30 days, we'll refund you in full.
Get a business number that writes it all down.
Pick a new number or bring your own, and never lose track of a customer again. Plans start at $19 a month, with a 30-day money-back guarantee.