After-Hours Call Handling
Even when your workday ends, customer needs don’t. SimpleVox gives you flexible, professional tools to handle calls after hours—without losing sleep or missing leads.
The Problem
A call comes in at 8:17pm. You're already home, the truck's parked, and the shop is closed. You don't recognize the number, so you let it go. Later, you listen to the voicemail—someone needed urgent help tonight. But by then, they’ve already booked someone else.
With SimpleVox, You Stay Responsive
- Route after-hours calls to voicemail, on-call staff, or custom greetings
- Auto-transcribe and summarize voicemails with AI
- Get instant notifications so you can follow up or delegate quickly
- Use call flows to separate true emergencies from low-priority inquiries
Example Call Flow
Weeknights after 6pm:
- 1. Play after-hours greeting with emergency instructions
- 2. If caller presses 1, route to on-call tech
- 3. If no input, send to voicemail with transcription
Peace of Mind After 5pm
You don’t need to sit by your phone all night, and you don’t need to lose business either. SimpleVox gives you the tools to stay professional, responsive, and in control—day or night.
- Smart call routing separates true emergencies from routine calls
- Smart voicemail transcribes messages and summarizes key details
- AI summaries keep you on top of follow-ups without replaying audio
Never Miss an Important Call Again
Start your free trial and see how after-hours routing with SimpleVox can help you protect your time and your reputation.