Smart Call Handling | Route & Manage Business Calls with SimpleVox
Streamline Every Call. Stay Connected. Never Miss an Opportunity.
With Smart Call Handling, SimpleVox ensures that every call is answered efficiently, routed correctly, and managed seamlessly. Whether you’re a small business owner, service provider, or managing a growing team, our advanced call handling features help you stay responsive, reduce missed calls, and provide a professional experience for every caller.
Get Started with Smart Call Handling
How Smart Call Handling Works
🔹 Intelligent Call Routing
Automatically direct incoming calls based on business hours, team availability, or custom rules—ensuring every caller reaches the right person or department.
🔹 Call Forwarding & Simultaneous Ring
Forward calls to multiple team members or devices. Choose sequential ringing (calls route to specific users in order) or simultaneous ring (all selected devices ring at once).
🔹 Voicemail-to-Email & Call Transcripts
Miss a call? Get instant voicemail transcriptions and email notifications so you can quickly follow up and stay informed.
🔹 Custom Greetings & Auto-Attendant
Set up personalized greetings and an interactive phone menu (IVR) to guide callers efficiently—without needing a receptionist.
🔹 Business Hours & After-Hours Handling
Define your work hours and automatically route calls differently after hours—send them to voicemail, forward to an on-call team, or play an automated message.
🔹 Call Screening & Spam Blocking
Reduce distractions and improve productivity by screening unknown callers and blocking spam calls automatically.
Why Businesses Love Smart Call Handling
✅ Never Miss an Important Call
Ensure every customer or lead gets through—no more missed opportunities.
✅ Increase Efficiency & Productivity
Automate call routing and reduce interruptions, so your team focuses on what matters.
✅ Deliver a Professional Caller Experience
Custom greetings, auto-attendants, and intelligent routing create a polished, professional phone presence.
✅ Work Anywhere, Stay Connected
Take calls on your mobile phone, laptop, or tablet—whether you're in the office or on the go.
✅ Scale With Your Business
Easily add new numbers, users, and call-handling rules as your team grows.
Who Benefits from Smart Call Handling?
🔹 Small Businesses & Startups – Manage incoming calls efficiently, even with a small team.
🔹 Service-Based Businesses – Route client calls to the right person and avoid missed appointments or inquiries.
🔹 Remote & Hybrid Teams – Keep everyone connected and ensure seamless communication between team members.
🔹 Growing Companies – Scale your phone system with flexible call routing, voicemail options, and team collaboration features.
Why Choose SimpleVox?
✔ Reliable Call Quality
✔ Seamless Setup – No Hardware Required
✔ Transparent Pricing – No Hidden Fees
✔ Cloud-Based System with 99.99% Uptime Guarantee
Upgrade Your Business Calls with Smart Call Handling
- Set up intelligent call routing & forwarding
- Customize greetings, voicemails, and auto-attendants
- Stay connected anywhere, on any device