SimpleVox documentation

SimpleVox is a business phone system for small businesses. You get US local and toll-free business numbers (or bring your own), call routing, calling from the mobile app or your browser, voicemail and texting, all landing in one shared inbox for each number. Likely spam is labelled before you answer. Calls are recorded, transcribed and summarized, and every summary links back to the call or message it came from.

These docs cover how to set it up and use it day to day, how to connect your AI assistant, and how developers can build on SimpleVox through the API and MCP server.

If you’re looking for a quick answer to an account question, the help center is the fastest place to start. You can also email support@simplevox.net.

Find your way around

Start hereCreate your account and workspace, choose a plan and your first number, and invite your team.

Calls and routingDecide who rings, when, and what happens after hours. Voicemail, caller ID, spam protection and recordings.

Inbox and textingWork calls, voicemail and texts from one shared inbox. Contacts, texting and A2P 10DLC registration.

AI toolsConnect SimpleVox to Claude, ChatGPT or another MCP client. Ask who called, text customers back and set up calls.

APIRead contacts, history and the original calls and texts with a personal API token, and on Boost, send texts, start calls and edit contacts. REST guides and reference, plus the MCP tools.

Account and billingPlans and pricing per person, extra numbers, changing or cancelling, sign-in security and how your data is protected.