Why Local Pros Choose SimpleVox Over Google Voice
Why Local Pros Choose SimpleVox Over Google Voice
Google Voice works in a pinch. It’s free, functional, and fine—until your phone becomes your front door.
SimpleVox is purpose-built for local service pros who rely on responsiveness to win jobs and deliver service. Google Voice wasn’t made for that.
Feature Comparison
Feature | SimpleVox | Google Voice |
---|---|---|
Designed for solo & small business | ✅ Yes | ⚠️ Sort of |
Business hours & routing rules | ✅ Full support | ❌ Limited |
Ring groups & team call handling | ✅ Yes | ❌ No |
Spam filtering with audio CAPTCHA | ✅ Yes | ❌ No |
Shared numbers across team | ✅ Yes | ❌ No |
Smart voicemail & AI summaries | ✅ Enriched summaries | ✅ Basic |
Multiple numbers per account | ✅ Scalable | ❌ One per user |
Team support built-in | ✅ Included | ❌ Not really |
Live customer support | ✅ Real people | ❌ Self-serve only |
Why Google Voice Falls Short for Service Pros
No Team Tools
Google Voice isn’t built for collaboration—no shared voicemails, no routing to the right teammate, and no way to see who followed up.
Limited Call Routing
No time-based logic, no ring groups, and no call flows. You get a number, not a system.
Spam Still Gets Through
No audio CAPTCHA or custom rules. That “Unknown Caller” ringing at 6PM? Could be a job—or just junk.
No Real Support
When something breaks or you need help, there’s no one to call. SimpleVox gives you a real support team that cares about small businesses.
SimpleVox Scales With Your Business
- Add new users or team members in seconds
- Share phone numbers and caller context across your crew
- Route calls by schedule, role, or rotation
- Keep everything mobile-first—no desk phones or tech setup required
Final Verdict: Keep Google Voice for Side Hustles
If your phone is your lifeline, you need something stronger. SimpleVox helps local pros manage, route, and respond to every call like a pro.