Why Local Pros Choose SimpleVox Over Google Voice

Why Local Pros Choose SimpleVox Over Google Voice

Google Voice works in a pinch. It’s free, functional, and fine—until your phone becomes your front door.

SimpleVox is purpose-built for local service pros who rely on responsiveness to win jobs and deliver service. Google Voice wasn’t made for that.

Feature Comparison

Feature SimpleVox Google Voice
Designed for solo & small business ✅ Yes ⚠️ Sort of
Business hours & routing rules ✅ Full support ❌ Limited
Ring groups & team call handling ✅ Yes ❌ No
Spam filtering with audio CAPTCHA ✅ Yes ❌ No
Shared numbers across team ✅ Yes ❌ No
Smart voicemail & AI summaries ✅ Enriched summaries ✅ Basic
Multiple numbers per account ✅ Scalable ❌ One per user
Team support built-in ✅ Included ❌ Not really
Live customer support ✅ Real people ❌ Self-serve only

Why Google Voice Falls Short for Service Pros

No Team Tools

Google Voice isn’t built for collaboration—no shared voicemails, no routing to the right teammate, and no way to see who followed up.

Limited Call Routing

No time-based logic, no ring groups, and no call flows. You get a number, not a system.

Spam Still Gets Through

No audio CAPTCHA or custom rules. That “Unknown Caller” ringing at 6PM? Could be a job—or just junk.

No Real Support

When something breaks or you need help, there’s no one to call. SimpleVox gives you a real support team that cares about small businesses.

SimpleVox Scales With Your Business

  • Add new users or team members in seconds
  • Share phone numbers and caller context across your crew
  • Route calls by schedule, role, or rotation
  • Keep everything mobile-first—no desk phones or tech setup required

Final Verdict: Keep Google Voice for Side Hustles

If your phone is your lifeline, you need something stronger. SimpleVox helps local pros manage, route, and respond to every call like a pro.