SimpleVox vs Grasshopper
Which Phone System Works Best for Local Service Pros?
If you’re comparing SimpleVox and Grasshopper, you’re already ahead of the curve. Both offer business phone systems—but only one is built for solo operators and field teams who live and work on their phones.
Here’s how they stack up:
Feature Comparison
| Category | SimpleVox | Grasshopper |
|---|---|---|
| Designed for field service pros | ✅ Purpose-built for responsiveness & mobile work | ⚠️ Built more for startups & office-based teams |
| Teamwork & call routing | ✅ Shared numbers, ring groups, routing rules | ❌ No ring groups, limited routing |
| Spam call protection | ✅ Built-in filtering + audio CAPTCHA | ❌ No spam tools |
| Voicemail handling | ✅ AI summaries with action items | ✅ Basic transcription only |
| Number flexibility | ✅ Multiple numbers, shared across teams | ❌ One number tied to each user extension |
| Support & onboarding | ✅ Real human support | ⚠️ Phone/email support only, no field-specific help |
Why This Matters for Your Business
Get the Call—Even When You're Busy
Smart routing ensures the right person gets the call the first time. If you're unavailable, teammates can step in without a missed beat.
Filter Out the Noise
Spam protection means your phone rings only when it matters. No robocalls. No nonsense. Just business.
Smarter Voicemail Follow-Up
Turn voicemails into to-dos with AI summaries and next steps. Never miss a callback or forget what a customer said.
Grow Without Growing Pains
Add team members and numbers in seconds. Stay mobile-friendly and scalable—no clunky setup or desk phones required.
Real Talk: Grasshopper Feels Like a Step Back
Grasshopper is fine—if your team works at desks and answers calls during fixed hours. But if you're running jobs, juggling clients, and building a service brand, it can’t keep up.
SimpleVox is built for businesses where the phone is the business.
Choose the Tool That Works the Way You Do
- Run your business from the field
- Share numbers and context across your crew
- Handle every call like a pro—even when you're away
- Scale smoothly with no desk phones, no IT help, and no confusion
Upgrade From Grasshopper to SimpleVox
Don’t settle for a phone system that slows you down. SimpleVox was made for field pros like you—simple, smart, and always responsive.