Messaging Opt-In Policy
SimpleVox SMS Opt-In Policy
Last updated April 29, 2025
1. What You’re Signing Up For
By providing your mobile phone number and checking the opt-in box (or texting our keyword), you agree to receive recurring SMS/MMS messages from SimpleVox that may include:
- Service updates and reminders
- Special offers, promotions, and product news
- Account notifications (e.g., billing alerts, feature announcements)
2. How to Opt-In
We offer several easy, CTIA-compliant ways to join our text program:
Online Signup Form
Visit our signup page simplevox.net/settings/subscription and enter your mobile number, check the box next to: “I agree to receive recurring text messages from SimpleVox at this number. Msg & data rates may apply. Reply STOP to cancel.”
Phone or In-Person
If you opt in verbally or on paper (e.g., at an event or via IVR), we will send you the same confirmation SMS before any other messages.
Confirmation Message
Immediately after you opt in (and before any other message), you will receive: “Welcome to SimpleVox alerts! You’ll receive up to X msgs/month. Msg&data rates may apply. Reply STOP to unsubscribe or HELP for help.”
This ensures you know exactly what program you joined, how often you’ll hear from us, and how to stop or get assistance.
Message Frequency & Data Rates
Frequency: Up to 3 messages per month.
Carrier fees may apply: Standard message and data rates charged by your mobile carrier.
How to Get Help
Reply **HELP** at any time to receive customer support instructions.
How to Opt-Out
You may unsubscribe at any time. Just reply with any of the following keywords in our message thread:
STOP | END | CANCEL | UNSUBSCRIBE | QUIT
You will immediately receive a one-time reply confirming your opt-out:
“You have been unsubscribed from SimpleVox alerts. Msg&data rates may apply. Visit help.simplevox.net for support.”
After that, you will receive no further messages.
Your Privacy & Data Security
We will never share, rent, or sell your phone number.
Read our full Privacy Policy at simplevox.net/privacy-policy
We store your opt-in timestamp, IP address (for web signups), channel (web, SMS, IVR), and the exact disclosure language you saw, to comply with industry best practices and maintain an accurate suppression list.
Maintaining Your Preferences
We honor all opt-outs immediately and remove your number from our active lists.
We routinely clean our list to suppress deactivated or invalid numbers.
You can update your message preferences any time by visiting your account settings or replying HELP.
Thank you for trusting SimpleVox. We look forward to keeping you informed—no spam, no surprises, just the messages you signed up for.